How to solve Benz C6 OEM Xentry Software “The data are faulty”

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When I install V2020.06 MB Xentry software with my Benz C6 OEM, it prompts that “The data are faulty”. Attached some operation pics as below.


Solution offered by obdiitool.co.uk engineer:
Please follow the step-by-step guide to solve.
Step 1: Go to Program Files (x86)-> Mercedes-Benz-> AddOn Center
Change the file name “AddOnCenter.exe” to “AddOnCenter.ex_”

Step 2: Open [Windows Task Manager]
Select [Java.exe.32] and [Javaw.exe*32] and click on “End Process”

Step 3: Delete all the files in “Program Files (X86)/Mercedes-Benz/Xentry” option

Step 4: Run [XENTRY FIX2] to fix the error